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Frequently Asked Questions

A Southern Pride Service technician answering questions for a valued customer!

General FAQs

Is Southern Pride Service a licensed contractor?

Yes, we are licensed and insured. Our Maryland HVACR license is: #18273 and our Virginia HVACR license is #2705143865.

What does HVAC stand for?

Heating, Ventilation, Air Conditioning.

How often should my equipment be serviced?

For residential customers, Southern Pride Service recommends twice a year. Some may look at it as a Spring and Fall check because of the change in weather will cause the system to perform differently. Depending on what type of environment your system is in, our trained technicians could change their frequency recommendation to keep your system running at peak efficiency.

How often should I change equipment’s air filters?

Once a month to sustain the efficiency of the system’s performance.

If my HVAC system isn’t working, what should I check before placing a service request?

First, check that the air conditioner or heat pump is turned on. Next, check that the breakers and disconnects are turned on. Make sure the thermostat is set correctly. Then check for strange smells and unusual noises.

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Heating Repair

Heating Installation

Commercial HVAC

Jim, Waldorf, MD

We have used Southern Pride for 23 years. They have been excellent always. They have replaced units for us and provided twice annual service in the fall and spring over the many years. I highly recommend them to anyone needing heating and cooling service.

Calvin Allen, Accokeek, MD

Professional and courteous as always. Know my system well and keep it running without costing me a fortune

Susan Brunson Waldorf, MD

On time, efficient and very helpful and informative.

Bill Smith, Clinton, MD

Semi-annual AC/Heating service was easy to schedule and Mark, service technician, showed up on schedule. Mark’s demeanor and appearance represent the ideal of what one should expect of a professional visiting your home. He demonstrated exceptional knowledge and expertise in thoroughly checking out our system and giving appropriate advice. He answered all of my questions to my satisfaction. Southern Price Service is an excellent company and Mark adds significantly to the company’s reputation. Well Done!

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